Online Shopping in Korea for Foreigners: Get Help Buying from Korean Websites
While Korea hosts a large number of on-line shopping malls selling popular products like Coupang, Gmarket and Emart, it can be pretty frustrating for foreigner trying to purchase from them, especially if you don't know the language, don't have a Korean phone number or a local resident card.
GoWonderfully can help with the Korean side of the purchase. Whether you have already found the item you want or need help searching for it, our bilingual assistants can help research products, contact sellers, place orders, coordinate delivery, and troubleshoot problems when needed.
Found something you want to buy in Korea?
Send us the product link, screenshot, or name of the item. We can help check the options, communicate with the seller if necessary, and assist with purchasing and delivery.
And Send Us the Product Link Here: Facebook, Kakao Talk, WhatsApp, Instagram, Email
GoWonderfully charges for the assistant time used on your request. Product, delivery, shipping, and other third-party costs are separate.
1. Finding the Item
Finding for items on Korean shopping malls is not always easy for those who are new to Korea. You might be able to find items on Coupang or Naver Shopping, though they are not always locally available, and many times they are listed by overseas proxy services. Some rare items are only sold from the main vendors websites too, which can make it difficult to find.
Reach out with a photo or description of what you need and our assistants will do a comprehensive search for the best options based on your preferences. We can help look for items from the resale market too and help review the product details to pick out any red flags that you might miss.
2. Direct Purchase assistance
If you already know what you want to buy and have a link you can simply send us a link and we can review the item for any potential issues, and help place the order on your behalf. We can arrange to have it delivered to your home, or if you do not have a local address, we can have it delivered to our office and arrange the redelivery later when you arrive. If the product is not locally available, we can help purchase from overseas websites and help you avoid any potential headaches with regards to customs processing.
3.Communicating with Sellers and Troubleshooting
If you have questions about the product prior to purchase, we can call the vendor and confirm those for you as well the approximate delivery time. If the product arrives damaged, with the wrong size or if there are any other issues with the item, GoWonderfully can assist with troubleshooting and applying for a return/exchange.
Have questions before you buy?
If the product details are unclear, you need to confirm sizing, stock, delivery timing, or another detail, we can contact the Korean seller and help you understand the options before you place the order.
Reach out to us today for further details : Facebook, Kakao Talk, WhatsApp, Instagram, Email
4. Shipping and Delivery Assistance
If you live outside Korea and would like to order from a Korean shopping website that only does local delivery, we can arrange for delivery to our office in Seoul and from there ship the items to your address with your preferred postal service if available (Fedex, EMS, Korea post etc). We can also order the items in advance to your arrival and help coordinate local delivery via courier or Korea post. We offer flexible solutions depending on your situation.
If the item you are purchasing needs coordination with delivery drivers and couriers, we have you covered. We will provide clear instructions to the couriers and help avoid the most common issues that foreigners face when dealing with Korean couriers.
Buying from Korea while living overseas?
If the seller only delivers within Korea, contact us before ordering. Depending on the item and destination, we may be able to help coordinate receipt in Korea and onward international shipping.
Ask About Overseas Shopping Support : Facebook, Kakao Talk, WhatsApp, Instagram, Email
Our assistance is not limited to the issues above. We can also help with custom requests that require repacking items, basic gift wrapping and partial disposal with grocery shopping or buying K-pop merchandise and tickets from 3rd party websites like bunjang and jungonara and much more.
Need help buying something from a Korean website?
Send us:
the product link or screenshot
the option, size, or quantity you want
where the item needs to be delivered
any questions you want us to check with the seller
Our bilingual assistants can help handle the Korean-language research, purchasing, seller communication, and delivery coordination.
Send Us Your Shopping Request : Facebook, Kakao Talk, WhatsApp, Instagram, Email
Your prepaid balance is deducted only for the assistant time used. Product and third-party charges are separate.
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