Corporate Employee Support Program
Bilingual daily-life support for foreign employees, visiting staff, and international families living or working in Korea.
GoWonderfully gives foreign employees in Korea practical, on-demand support for the everyday tasks that don't fit anyone's job description — handled in Korean, so nothing gets stuck.
Give your international staff a reliable support channel so they can settle in faster, reduce day-to-day stress, and stay focused on their work.
Why Companies Use GoWonderfully
Supporting Foreign Employees Should Not Fall Entirely on HR
When foreign employees arrive in Korea, the challenges they face are practical, personal — and rarely anyone's official responsibility.
GoWonderfully gives your team a dedicated bilingual support channel, so your employees get the help they need without overloading your internal staff.
What this takes off your team's plate
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Personal requests that currently land on HR by default
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Korean-language calls, bookings, and follow-ups
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Family and spouse questions your team can't easily field
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The unpredictable one-off tasks that break your team's focus
Key Benefits for Employers
Reduce HR Administrative Burden
Employees can contact GoWonderfully directly for practical daily-life support, reducing the number of personal and local-language requests that fall back on HR.
Support Families and Spouses
International assignments often affect the whole household. GoWonderfully can help spouses and family members with practical requests, appointments, purchases, and daily-life coordination.
Improve the Employee Relocation Experience
A smoother adjustment period helps foreign employees feel more confident, supported, and settled in Korea.
Provide Flexible, Trackable Support
Support time can be allocated by user, tracked as requests are handled, and structured around your company’s preferred arrangement.
Offer a Practical Benefit Employees Actually Use
Instead of offering only general information, your company can provide hands-on support for real problems employees face in daily life.
What Employees Can Use GoWonderfully For
Practical, bilingual support for every challenge foreign employees face in daily life in Korea — from daily errands to Korean-language problem solving and more
Settling Into Korea
Arrival logistics, furniture delivery, home setup, utility registration, and help navigating Korean services from day one.
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Daily Life and Errands
Restaurant reservations, food and gift delivery, shopping requests, tickets to concerts/events/baseball games, and general everyday errands handled on demand.
Home and Family Support
Help finding cleaners, movers, repair services, pet groomers, childcare providers, and household support for employees and their families.
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Appointments and Local Services
Booking and coordinating appointments with clinics, salons, spas, repair providers, government offices, and Korean-language service providers.
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Travel and Transportation
KTX and bus tickets, airport transfers, domestic travel bookings, hotel reservations, and full itinerary coordination.
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Problem Solving and Korean-Language Communication
Contacting vendors, resolving delivery issues, following up with service providers, clarifying Korean notices, and guiding employees through next steps when things go wrong.
How the Program Works
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Initial Consultation
We work with your team to confirm the number of users, support allocation, account structure, communication channels, reporting preferences, and any company-specific guidelines.
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Employees Receive Access
Each approved employee gets access to their own individual account to submit requests through supported communication channels.
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Submit Requests
Employees can ask for help with daily-life tasks, appointments, reservations, deliveries, local service coordination, family support, or Korean-language communication.
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4
We Get It Done
Our bilingual assistants help move the request forward by contacting Korean service providers, researching options, arranging bookings, coordinating purchases, or following up as needed.
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Track and Review
Service time is tracked as requests are handled. Depending on the company arrangement, usage summaries or reports can be provided to help your team monitor the program.
Value Across The Organization
From HR and leadership to employees and their families — everyone gains from having a dedicated support channel in place
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For the Company - Fewer ad-hoc HR requests, less productivity disruption, and a ready complement to existing relocation programs.
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For Schools and Institutions - Practical local support for foreign faculty, visiting researchers, and international staff beyond what administration can provide.
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For Employees and Their Families - A bilingual support channel for the whole household — not just the employee — from day one in Korea.
Built Around Your Needs
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Individual User Accounts - Each employee manages their own requests through a personal account.
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Time Allocation by User - Set a support time allowance per employee, with flexible top-up arrangements.
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Family and Spouse Access - Extend support to household members where your arrangement allows
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Company-Level Reporting - Receive usage summaries to track how the program is being used across your team.
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Custom Onboarding - For larger groups, we prepare a simple onboarding flow so employees start confidently.
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Scalable by Design - From one executive to an entire international workforce — the program grows with your needs.
What This Program Is — and Is Not
Practical Daily-Life Support, Not a Replacement for Licensed Services
GoWonderfully helps with practical bilingual assistance, local coordination, research, scheduling, purchases, reservations, and communication with Korean service providers. However, we do not replace licensed legal, tax, medical, financial, immigration, real estate brokerage, certified translation, or other regulated professional services. If an employee needs a licensed professional, we may be able to help research providers, contact offices, arrange appointments, or help the employee understand basic next steps, but we cannot provide regulated advice or official certification.
Not a Replacement for HR
GoWonderfully supports employees with practical requests, but your company remains responsible for employment matters, internal policies, compensation, workplace issues, benefits, and official HR decisions.
Not a Guaranteed Outcome Service
Many requests depend on third-party providers, availability, pricing, schedules, regulations, or vendor decisions. GoWonderfully can help communicate, coordinate, and follow up, but cannot guarantee third-party outcomes.
Clear Boundaries for Employees
If a request is outside the scope of the program, inappropriate, unsafe, or requires a licensed provider, we will explain the limitation and suggest a more suitable next step when possible.
Give Your Foreign Employees Practical Support They Can Actually Use
Help your international staff and their families navigate daily life in Korea with reliable bilingual assistance from GoWonderfully.
Whether you are supporting one executive, a group of new foreign hires, visiting faculty, or a larger international team, we can help create a support structure that works for your organization.
Frequently Asked Questions
Who is the Corporate Employee Support Program for?
The program is designed for companies, schools, universities, organizations, and global teams that want to provide practical support to foreign employees, visiting staff, international faculty, executives, or employees’ families in Korea.
What is the difference between this program and relocation services?
Relocation services often focus on major transition needs such as housing, immigration, moving, school search, or arrival setup. GoWonderfully focuses on practical day-to-day support that employees may need before, during, and after settling into Korea.
The program can complement a relocation package by helping employees handle everyday tasks that continue after the formal relocation process is complete.
Can employees’ spouses or family members use the support?
Yes, depending on your company’s arrangement. Many international employees need support not only for themselves but also for spouses, children, or other family members adjusting to life in Korea.
Can we set usage limits for each employee?
Yes. Your company can allocate a specific amount of support time to each user. Additional support can be handled through a company top-up, a separate arrangement, or the employee’s own private account, depending on your preferred structure.
How do employees contact GoWonderfully?
Employees can contact GoWonderfully through our supported communication channels. The exact method can be confirmed during onboarding so employees clearly understand how to submit requests.
What requests are not included?
GoWonderfully does not provide licensed legal, tax, medical, financial, immigration, real estate brokerage, certified translation, or regulated professional services. We also do not handle requests that are unsafe, inappropriate, unlawful, or outside the agreed scope of the company program.
Do you operate during weekends?
The Corporate Employee Support Program is available during GoWonderfully’s regular operating hours: Monday to Saturday, 10:00 AM to 8:00 PM KST, excluding scheduled holidays.
How quickly can the program start?
For smaller teams or simple arrangements, the program can usually begin soon after payment and setup are confirmed. For larger employee groups or custom arrangements, we will first review your needs and provide a more accurate onboarding schedule.
How do we get started?
You can schedule a corporate consultation to discuss your employee group, expected usage, support allocation, reporting needs, and onboarding process. We will recommend a structure that fits your company’s needs.